How Are Digital Wallets, Blockchain, and AI Revolutionizing E-Commerce Payments and Customer Experience?
Over the past few years, there has been a significant transformation in the e-commerce payments sector due to advancements in technology and changes in consumer preferences. Technologies such as digital wallets, blockchain, and AI-based fraud prevention have played an essential role in changing how payments are processed, making them more convenient and secure. With the continued growth of online shopping worldwide, it has become increasingly important to offer a variety of payment methods with personalized and seamless transaction experiences, adapting to this evolving environment . Digital payment methods in e-commerce, such as PayPal and Apple Pay, as well as net banking services offered by banks like Chase and HSBC, are revolutionizing online transactions by removing the need for cash or cheques. This shift to digital transactions has resulted in a notable decrease in expenses related to labor, paperwork, and shipping, thus enhancing greater efficiency and customer satisfaction .